How a capacity video and recorded explanation could have prevented a painful dispute.
A man in hospital decided to update his will.
His circumstances were complicated:
A turbulent marriage with allegations of domestic abuse on both sides
Children from a previous relationship
A desire to protect his wife and ensure his children were financially secure
Money from the sale of his previous home
A joint bank account with his wife
His wife had contributed £125,000, but he had paid all bills and living costs
To honour his intentions, he:
Moved his own money from the joint account into a sole account
Left that account to his children
Left other provisions to his wife
His wife challenged the will and even reported the matter to the police.
This created:
Accusations on both sides
A breakdown of family relationships
Significant legal costs
Emotional distress during an already tragic time
Everything hinged on:
What he really intended
Whether he had capacity
Whether he understood the consequences
Why he moved the money
Why he structured the will the way he did
There was no video, no personal explanation, and no record of his thought process.
This made the dispute long, expensive, and deeply painful for all involved.
Executor Hub offers the exact tools that would have clarified everything:
In a hospital bed, he could have recorded a video confirming:
His understanding of the will
His wishes regarding his wife and children
His reasoning for moving funds
He could have recorded a clear, gentle explanation for his wife, such as:
Acknowledging her contribution
Explaining why he wanted to protect his children
Setting out his intentions for fairness
All videos and explanations would be timestamped, stored securely, and accessible to executors.
Executor Hub would store:
Will
Notes
Financial information
Any solicitor correspondence
Updates made in hospital
This entire episode — distress, accusations, police involvement, legal battles — could have been avoided or resolved quickly.
Executor Hub would have provided:
✔ A clear record of his intention
✔ Proof of capacity
✔ Evidence that he understood the financial arrangements
✔ His own words explaining why he made those decisions
In cases like this, where emotions are high and stories conflict, the truth is best told by the person themselves — and Executor Hub gives them the ability to do exactly that.