1. Annual Subscription Review

Executor Hub reviews its subscription pricing annually to ensure continued platform improvements, security enhancements, and service expansions. However, price adjustments are not guaranteed, and there may be years where no increase occurs.

2. Price Increase Cap

To maintain affordability for our customers, any potential subscription price adjustments will be subject to the following limits:

• For the first three years: Prices will not increase by more than 5% per year, and increases are not automatic.

• After three years: Price adjustments, if necessary, will be limited to a maximum of 7% per year or in line with the UK Consumer Price Index (CPI) + 2%, whichever is lower.

• Maximum Monthly Increase: No single price adjustment will exceed £2 per month for individual subscribers.

3. No Guaranteed Increases

Executor Hub is committed to fair pricing, and while we reserve the right to adjust prices, we will only do so when necessary. Some years may see no increase at all, depending on operational costs, inflation, and service improvements.

4. Advance Notice

Customers will receive at least 60 days’ notice before any price adjustment takes effect. Notifications will include:

• The new subscription rate (if applicable).

• A clear explanation of the reasons for the change.

• A summary of new features, improvements, or benefits added to the platform.

5. Customer Loyalty Benefits

Long-term subscribers may qualify for special loyalty discounts or extended rate guarantees, ensuring that early adopters continue to receive the best value.

6. Cancellation Option

If a customer chooses not to continue at the new rate, they may cancel their subscription before the adjustment takes effect without penalty.