1. Who We Are

Executor Hub (“we,” “our,” “us”) provides a secure digital platform designed to assist executors, estate planners, and individuals in managing estate administration efficiently.

2. Information We Collect

We collect different types of information to provide and improve our services, including:

• Personal Information: Name, email address, phone number, and other contact details.

• Account Information: Login credentials and security questions.

• Estate & Legal Documents: Wills, trusts, LPAs, statements of assets, and other sensitive documents uploaded by users.

• Financial Information: If applicable, payment details for subscriptions.

• Communication Data: Correspondence with our support team or chatbot interactions.

• Usage Data: How you interact with the platform (e.g., pages visited, features used).

• Device Information: IP address, browser type, operating system, and other technical details.

• Cookies & Tracking Technologies: Used to improve functionality, enhance security, and personalize your experience.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: Securely store and process estate-related documents.

• To Improve Our Platform: Analyze usage patterns to enhance user experience.

• To Communicate with You: Provide updates, respond to inquiries, and send notifications.

• For Legal Compliance: Ensure compliance with applicable laws and regulations.

• For Security & Fraud Prevention: Protect accounts and prevent unauthorized access.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share information in the following situations:

• With Service Providers: Trusted third-party providers assisting with hosting, payment processing, or security.

• With Legal Authorities: When required by law, to enforce our Terms of Use, or to protect rights and safety.

• With Authorized Users: If you grant access to executors, solicitors, or family members.

5. Data Security

We take data security seriously and implement industry-standard measures to protect your information, including:

• Encryption: Secure encryption for stored and transmitted data.

• Access Controls: Restricted access to authorized personnel only.

• Regular Security Audits: Continuous monitoring for vulnerabilities.

However, no method of transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information online.

6. Your Rights & Choices

You have certain rights regarding your personal information, including:

• Access & Correction: Request access to or correction of your personal data.

• Data Deletion: Request deletion of your account and associated data.

• Opt-Out of Communications: Unsubscribe from marketing emails and notifications.

• Manage Cookies: Adjust browser settings to control cookies.

To exercise these rights, contact us at hello@executorhub.co.uk.

7. Data Retention

We retain personal data only as long as necessary for legal, contractual, or operational reasons. Upon request, we will delete or anonymize your data where possible.

8. Third-Party Links

Executor Hub may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9.International Data Transfers

If you access Executor Hub from outside the UK, your data may be transferred and processed in the UK or other jurisdictions with different data protection laws.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or platform notifications.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:h ello@executorhub.co.uk

By using Executor Hub, you acknowledge that you have read and understood this Privacy Policy. For further details, please review our Terms of Use.