The Situation

A family discovered after death that several important documents were missing:

• The updated will

• Property valuations

• Insurance details

• Statements for a small investment account

• A written note explaining why one child received a smaller share

Because documents were stored in multiple places — home drawers, a solicitor's email, and a misplaced USB stick — the executors spent weeks trying to piece everything together. This caused:

• Delays

• Arguments between siblings

• A challenge about "what the deceased really wanted"

• Additional legal fees

How Executor Hub Would Have Helped

Executor Hub removes the risk of missing information by providing:

• A single, secure digital vault for wills, trusts, LPAs, financial statements and notes

• Annual review prompts to ensure everything is up to date

• A place to store explanations, letters, and videos expressing personal wishes

• A structured checklist preventing steps being forgotten

Outcome if Executor Hub Was Used

All documents and explanations would have been stored in one place and verified before death, meaning:

• ✔ No confusion

• ✔ No suspicion

• ✔ No arguments

• ✔ No delays

• ✔ No solicitor fees to "figure out" what happened

Executor Hub brings clarity and certainty — reducing avoidable mistakes that often lead to estate disputes.